Why We Collect This Data
Data Retention and Deletion
Explanation:
Why We Use Your Data
Explanation:
Sell Your Data to Third Parties
Track Your Location Without Consent
With Licensed Partners (BaaS, Card Issuers, Exchanges)
Only When Required for Regulatory Compliance
Explanation:
We respect and protect your data. This Privacy Policy outlines what we collect, how we use it, and your rights.
At Privacy, we are committed to safeguarding your personal information. To ensure that our services remain secure, compliant, and fully functional, we collect the following data from you:
Name, email, and ID: These are collected during the registration process to verify your identity and ensure a safe user experience. The name and email are used for communication purposes such as account updates, security notifications, and support requests. The ID is required for identity verification to comply with regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.
Wallet Addresses:We collect your wallet addresses for secure storage and tracking of your crypto transactions. These wallet addresses are used solely for facilitating transactions between your wallet and the platform, ensuring your crypto assets are properly managed.
Transaction Data: We store details related to your cryptocurrency transactions, including the type of cryptocurrency, amount, sender/receiver information, and transaction history. This data is essential for tracking transactions, processing payments, and providing a transparent and reliable experience for our users.
Device Information: To improve our service and ensure compatibility with different devices, we collect basic information about your device, such as the type of device (smartphone, tablet, computer), operating system, and browser type. This data is used to optimize our platform's functionality and ensure a seamless user experience across various devices.
Usage Data: We collect anonymized data regarding how users interact with our platform, such as pages viewed, features accessed, and time spent on specific sections of the app. This helps us understand user behavior, improve the usability of our app, and identify areas where we can enhance the service. It’s important to note that this data is anonymized, meaning it cannot be traced back to any individual user.
We collect this data for a variety of reasons, including but not limited to:
Identity Verification: To meet legal and regulatory obligations, we must confirm the identity of our users before they can access certain features, such as trading or transferring funds.
Security and Fraud Prevention: Personal and transaction data helps us detect fraudulent activity and secure your account against unauthorized access.
Service Improvement: Anonymized device and usage data allows us to refine and enhance the functionality of the app, ensuring that it is efficient, responsive, and user-friendly.
Customer Support: By collecting your contact information and transaction history, we can provide personalized and efficient customer service if you need assistance with your account or transactions.
Compliance with Legal Obligations: We are required to collect and store certain data to comply with international financial regulations, such as AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations, which are essential for preventing illegal activities such as money laundering or terrorism financing.
We retain your personal and transactional data only for as long as necessary to fulfill the purposes outlined above. If you decide to close your account or stop using our services, we will delete or anonymize your personal data, ensuring that it is no longer identifiable.
The expansion includes further elaboration on why each type of data is collected, the purpose behind it, and how it’s used. It also touches on data retention and the legal requirements of storing and deleting user data, which is crucial for transparency and trust in any privacy policy.
At Privacy, the data we collect is used responsibly and in full compliance with privacy regulations. The data collected is essential for providing our core services, improving the user experience, and ensuring we adhere to legal requirements. Below are the primary ways we use your data:
Wallet Management: Your wallet data, including wallet addresses and transaction details, is used to facilitate secure crypto transactions within the app. This includes sending and receiving crypto, monitoring balances, and providing transaction histories for your reference.
EUR IBAN Accounts: We use your information to open and manage your EUR IBAN accounts, enabling you to conduct SEPA payments, receive salary deposits, and make transfers. The IBAN details ensure that all transactions are securely processed and compliant with banking regulations.
Card Services: If you apply for a virtual or physical card, we use your data to issue and manage these cards. Your data will be linked to the card for online or in-store purchases, and integration with payment platforms like Apple Pay and Google Pay for easy usage.
Crypto ↔ Fiat Exchange: When converting your crypto to fiat or vice versa, your transaction data is used to execute the exchange, apply the necessary fees, and ensure you receive the correct amount.
Anti-Money Laundering (AML): We are legally required to verify your identity to prevent illegal activities such as money laundering. We use your personal information (name, email, ID) and transaction data to detect suspicious activities and ensure compliance with international AML regulations.
Know Your Customer (KYC): The KYC process involves collecting and verifying personal identification documents to ensure that users are legitimate. This helps us verify that you are not engaging in fraudulent or illicit activities and comply with financial regulations that require identity verification for certain transactions.
Data for Regulatory Reporting: As part of the regulatory requirements, we may need to report specific transaction data to relevant authorities. This data will be used exclusively for these purposes and only shared with the appropriate legal entities if necessary.
App Performance: We collect anonymized usage data such as the pages you visit, time spent in the app, and features you use. This information is analyzed to improve the performance of the app, identify bugs or issues, and optimize user experience.
Customer Support: In case you need assistance, the personal and transaction data you provide enables us to resolve your issues more effectively. It helps our support team understand your queries and offer timely, personalized solutions.
App Updates and Enhancements: We may use your feedback and usage data to identify areas of improvement in the app. This allows us to enhance app features, make it more user-friendly, and ensure that it meets your needs. Whether it’s improving transaction speed or adding new services, your data helps us innovate.
Fraud Detection: We use your data to monitor for unusual or suspicious activity on your account, such as multiple failed login attempts or unexpected transactions. This data helps us protect your account and prevent fraud.
Two-Factor Authentication (2FA): To secure your account, we may use the collected data to enable two-factor authentication (2FA) during login or transactions. This ensures that only authorized users have access to your account.
The use of your personal and transaction data allows us to:
This expansion provides more details on why and how the data is used, emphasizing the importance of user security, compliance, and user experience. It clarifies the purpose behind each use case (wallet services, KYC/AML compliance, app improvement, and fraud prevention) while remaining transparent with users about how their data is handled.
At Privacy, your personal and transaction data is yours and yours alone. We do not sell, rent, or share your information with third parties for any marketing or commercial purposes. Our priority is protecting your privacy and ensuring that your data is used solely to provide the services you have requested. Any data shared with third parties, such as payment processors, is only shared for the purpose of completing a transaction or required by law. We do not engage in data sales or make a profit by sharing your personal information.
We respect your privacy, which means we do not track your location without your explicit consent. Any data we collect about your device is anonymous and is used only to improve the functionality and security of the app. If location services are required for specific features (like finding nearby ATMs or payment services), we will ask for your permission before accessing your location data. You have complete control over whether or not you share your location, and you can revoke permission at any time through your device settings.
This expanded version emphasizes the commitment to user privacy and transparency, ensuring that users know exactly what the platform does and does not do with their personal data. The language is clear and direct, helping users feel more secure and confident in using the platform.
At Privacy, we are committed to safeguarding your personal data. However, there are certain instances where data sharing is necessary to provide the services you’ve requested or to comply with legal obligations. Below are the circumstances under which we may share your data:
To deliver the services you use, we may share your data with licensed partners who help us facilitate certain features of the platform. These partners include:
Banking-as-a-Service (BaaS) providers, who help us provide banking services like IBAN accounts and SEPA payments.
Card issuers, who assist in the creation and management of your virtual or physical debit cards.
Crypto exchanges, to facilitate crypto-to-fiat and fiat-to-crypto exchanges within the app. Rest assured, these partners are carefully selected for their high standards of security and compliance with privacy regulations. We only share the necessary information with them to provide these services, and all data shared is protected by appropriate security measures.
We may also share your data when required by law or to comply with regulatory requirements. This includes:
Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, which require us to verify your identity and transaction activity to prevent fraudulent or illegal activity.
Law enforcement requests: If required by a valid subpoena, court order, or legal obligation, we may disclose certain data to government agencies or legal authorities.
Tax reporting:We may share necessary data for tax reporting or regulatory filings where required by law.
To deliver the services you use, we may share your data with licensed partners who help us facilitate certain features of the platform. These partners include:
Banking-as-a-Service (BaaS) providers, who help us provide banking services like IBAN accounts and SEPA payments.
Card issuers, who assist in the creation and management of your virtual or physical debit cards.
Any data shared in these circumstances will only be done so when legally necessary and will be limited to the information needed for compliance.
This version explains that while Privacy does not sell or indiscriminately share data, there are specific scenarios where data sharing is necessary—such as working with licensed partners for service delivery and ensuring regulatory compliance. It emphasizes that data is shared only with trusted, licensed partners under secure conditions, and only when required by law. The language is clear and helps users understand how their data is handled responsibly.
At Privacy, we value your rights as a user and are committed to ensuring that your personal data is handled with the highest respect and in full compliance with data protection regulations. Below are the key rights you have over your data:
You have the right to request the deletion of your personal data at any time. If you choose to stop using our services or wish to remove your information for any other reason, you can easily request deletion directly within the app. Once you submit a deletion request, we will securely erase your personal data from our system, ensuring that all information associated with your account is permanently removed. Please note that this may impact your ability to continue using some services tied to your account, such as wallet management or transactions.
We adhere to GDPR (General Data Protection Regulation) standards in handling your personal data. This means:
These rights ensure that you have control over your personal information and that it is always handled with transparency and security. If you have any questions or concerns about your data, feel free to reach out to us through the app’s Support section.
This expanded section elaborates on data rights under the GDPR framework, ensuring users understand their rights and how they can manage their personal data. It provides clear information on data deletion, GDPR compliance, and user control over their data, while maintaining a focus on transparency and security.
Privacy is a secure, user-friendly fintech and crypto app offering seamless crypto-to-fiat exchanges, personal wallets, low fees, and privacy-focused features, designed for effortless asset management and transactions.
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Privacy Policy